# A2P 10DLC Registration Walkthrough
Complete the A2P registration after purchasing a phone number to make calls and send texts under A2P policies and rules.
{% stepper %}
{% step %}
Click "Settings"
{% endstep %}
{% step %}
Click "Phone Numbers"
{% endstep %}
{% step %}
{% hint style="info" %}
Alert!
Please make sure you complete/review the "Getting Started" support documentation and "Setting Up Your Account" chapter videos in Excess Elite University before continuing past this alert.
It is mandatory to complete all tasks above before moving on or you risk mobility within your account.
{% endhint %}
{% endstep %}
{% step %}
Make sure you have your purchased phone number visible within "Phone Numbers"
{% endstep %}
{% step %}
At the top please click "Start Now" for the A2P Registration.
{% endstep %}
{% step %}
We are now within the "Trust Center"
{% endstep %}
{% step %}
Here you see we have yet to start if you have never submitted for a2P before.
{% endstep %}
{% step %}
This step shows what it looks like when something has been rejected once the A2P was submitted.
{% endstep %}
{% step %}
If one of your campaigns have been rejected you can click "Rejection Season" for further details for resubmitted documents and sometimes physical documents to further prove your legitimacy.
{% endstep %}
{% step %}
Click "Start Registration" to start your A2P process.
{% endstep %}
{% step %}
###
{% hint style="info" %}
Alert!
If you do not have the option to "Start Registering Now" please contact: [support@excesselite.com](https://excesselite.com/support) and submit a ticket with your business name in the CRM, with a screenshot of the issue you are experiencing.
{% endhint %}
{% endstep %}
{% step %}
Once you start your A2P Process you will start in the "Business Details" area and enter in various details about your self and your business.
{% endstep %}
{% step %}
Click the "Yes" field.
{% endstep %}
{% step %}
Answer the second radio button question based on your business information.
{% endstep %}
{% step %}
Click "Continue" once you've answered both questions accurately.
{% endstep %}
{% step %}
Next we will populate "Business Details"
{% endstep %}
{% step %}
Click "Legal Business Name" field and enter your legal business name.
{% endstep %}
{% step %}
Click "Limited Liability Company Or Sole-Proprietorship" under Business Type.
{% endstep %}
{% step %}
Click "USA: Employer Identification Number (EIN)" for Business Requisition ID Type.
{% endstep %}
{% step %}
Enter your "Business Registration Number" in this field.
{% endstep %}
{% step %}
Click "Real Estate" for Business Industry
{% endstep %}
{% step %}
Click the "Business Email" field and enter in your business email.
{% endstep %}
{% step %}
Click the "Website URL" field and enter in your website URL.
{% endstep %}
{% step %}
###
{% hint style="info" %}
Tip!
If you do not have a website please watch "Websites and Professional Emails" in the Excess Elite University or review "Purchase a Website" section in our support documentation to retrieve a website from Excess Elite for $100. You must have a CRM account for this service.
{% endhint %}
{% endstep %}
{% step %}
Click "Business Region of Operations" selections based off your business information.
{% endstep %}
{% step %}
Click "Continue"
{% endstep %}
{% step %}
We are now going to populate "Business Address" details.
{% endstep %}
{% step %}
Choose your business Country
{% endstep %}
{% step %}
Choose your business state.
{% endstep %}
{% step %}
Enter your business "street address"
{% endstep %}
{% step %}
Enter in your business City
{% endstep %}
{% step %}
Populate your business Zip Code
{% endstep %}
{% step %}
Click "Continue"
{% endstep %}
{% step %}
We will now populate details for the Authorized Representatives section.
{% endstep %}
{% step %}
Click the "Enter first name" field and enter in the first name of your authorized representative.
{% endstep %}
{% step %}
Click the "Enter last name" field enter in the last name of your authorized representative.
{% endstep %}
{% step %}
Click the "Enter email address" field and enter in the email address of your authorized representative.
{% endstep %}
{% step %}
Click the "Phone Number" field enter in the phone number of your authorized representative.
{% endstep %}
{% step %}
Choose the job position of the authorized representative.
{% endstep %}
{% step %}
Click "Continue"
{% endstep %}
{% step %}
Next we will go over "Brand Details" for the A2P Process.
{% endstep %}
{% step %}
Click "Low Volume Standard"
{% endstep %}
{% step %}
Click the "I Acknowledge"
{% endstep %}
{% step %}
Click "Continue"
{% endstep %}
{% step %}
We will now populate information for our Campaign Details.
{% endstep %}
{% step %}
Click "Low Volume Mixed (Recommended)"
{% endstep %}
{% step %}
We are going to copy and past some text into the "Use Case Description"
{% endstep %}
{% step %}
Click "See Example"
{% endstep %}
{% step %}
Copy the LAST example
{% endstep %}
{% step %}
Paste the prompt "This campaign will be used by company\_name to reach out to clients who have opted in to receive messages."
{% endstep %}
{% step %}
Next we are going to edit the "Sample Message #1"
{% endstep %}
{% step %}
###
{% hint style="info" %}
Alert!
Please customize this message or tailor it to your business workflow.
Do not submit the example provided as this is just an example for you to build off of or swap your information for the template information.
{% endhint %}
{% endstep %}
{% step %}
Click "See Example"
{% endstep %}
{% step %}
Copy the LAST example.
{% endstep %}
{% step %}
Paste the prompt:"Hello, this is Adam from LC Phone. I am following up with you about our meeting yesterday, would you have time to discuss this today? Reply STOP to cancel."
{% endstep %}
{% step %}
###
{% hint style="info" %}
Alert!
Please customize this message or tailor it to your business workflow.
Do not submit the example provided as this is just an example for you to build off of or swap your information for the template information.
{% endhint %}
{% endstep %}
{% step %}
Next we are going to edit the "Sample Message #2"
{% endstep %}
{% step %}
Click "see example" and copy the LAST example option.
{% endstep %}
{% step %}
Past the prompt:"Hello, this is Dr. Lea. We are confirming your appointment tomorrow at 9 am. Reply STOP to cancel."
{% endstep %}
{% step %}
###
{% hint style="info" %}
Alert!
Please customize this message or tailor it to your business workflow.
Do not submit the example provided as this is just an example for you to build off of or swap your information for the template information.
{% endhint %}
{% endstep %}
{% step %}
Please make sure both boxes are checked as you see here.
"This message will include an embedded link"
"The messages will include phone numbers"
{% endstep %}
{% step %}
Click "Continue"
{% endstep %}
{% step %}
Lastly we will populate the details needed for the "User Consent" section.
{% endstep %}
{% step %}
Start with "How do lead/contacts consent to receive messages? \*" section
{% endstep %}
{% step %}
Click "See Example"
{% endstep %}
{% step %}
Copy the only example
{% endstep %}
{% step %}
Paste the prompt "End users opt-in by visiting - and filling in their details. Users check a box to receive notifications & promotional messages to provide their consent. Additionally end users can also text START to +1 (213) 725-2867."
{% endstep %}
{% step %}
###
{% hint style="info" %}
Alert!
Please customize this message or tailor it to your business workflow.
Do not submit the example provided as this is just an example for you to build off of or swap your information for the template information.
{% endhint %}
{% endstep %}
{% step %}
Next, we're going to edit the "Opt-in Message" section.
{% endstep %}
{% step %}
Click "See Example"
{% endstep %}
{% step %}
Copy the only example.
{% endstep %}
{% step %}
Paste the prompt:"You have successfully opted-in to receive notification and promotional SMS from company\_name. Please reply STOP if you need to Opt-out in the future."
{% endstep %}
{% step %}
###
{% hint style="info" %}
Alert!
Please customize this message or tailor it to your business workflow.
Do not submit the example provided as this is just an example for you to build off of or swap your information for the template information.
{% endhint %}
{% endstep %}
{% step %}
Click "Submit" once you have finished all steps correctly with your business information.
{% endstep %}
{% step %}
Congratulations! 🎉You have completed submitting the A2P documentation.
{% endstep %}
{% step %}
### ALERT
Please note that Excess Elite is not responsible for how quickly campaigns are approved. Excess Elite is also not responsible for any charges incurred for in-correct A2P submitting.
{% endstep %}
{% endstepper %}
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.excesselite.com/crm-support/a2p-10dlc-registration-walkthrough.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.